Missed calls are missed business. AI voice technology has improved enormously - today's AI voice agents hold natural, real-time conversations, understand accents and interruptions, and cost far less than a staffed answering service.
AI receptionist
Answers every call in a natural voice, day or night. Answers common questions, takes messages and puts urgent calls through to you.
Appointment booking
Checks your diary and books, moves or cancels appointments, then sends a confirmation text or email.
Multilingual callers
Speaks to callers in their own language and gives you the summary in English.
Call summaries
Every call is transcribed and summarised, with the caller's details and any actions sent straight to you or your CRM.
Meeting notes
Transcripts, summaries and action lists from Teams, Zoom, Google Meet or in-person meetings - often using tools you already pay for.
Voice notes to text
Dictate site notes, reports or letters on the move and have them turned into tidy, formatted documents.
Who is it for?
AI voice agents work particularly well for businesses where the phone rings while you are busy doing the actual work: trades and home services, clinics and therapists, salons, estate and letting agents, garages, solicitors, and restaurants.
Doing it properly
- Be upfront - callers are told they are speaking to an AI assistant, and can always ask for a person or leave a message.
- Your voice, your rules - it uses your opening hours, prices, services and tone, and only says what you have approved.
- Privacy - call recordings and transcripts are handled under UK GDPR, with your privacy notice updated to match.
- Hand-over - anything complicated, sensitive or urgent goes to a person.
What does it cost?
Voice AI is charged per minute of conversation. For a typical small business the running cost is usually a fraction of a staffed answering service, and transcription on its own costs pennies per hour. See The Cost of AI for current prices.
How many calls do you miss each week?
Let's talk about whether an AI receptionist would pay for itself.
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